professional training

Jo has worked with leading restaurant and hospitality groups, as well as luxury retail brands and department stores, in achieving excellence in front of house and client-facing interactions, along with developing soft skills, effective communication and social confidence.

Learning from the best of the best
Gordon Ramsay Restaurants

private teaching

Jo has taught individuals of all ages from all over the world. From British protocols, traditions and social expectations to dining skills and afternoon tea etiquette, Jo offers bespoke one-to-one or small group training, tailored to each client’s specific needs.

Miss Manners herself
Alan Titchmarsh


expert comment

As an accomplished public speaker, Jo has given talks and workshops at leading conferences and public events. She has extensive experience of representing brands as both an ambassador and PR spokesperson, from media appearances to editorial support.

An empress of etiquette
The Telegraph

Digital Manners and Email Etiquette

British Protocols and Social Customs

Table Manners and Dining Etiquette

Engagements, Wedding Planning and Etiquette

Formal Events, Toasts and Speeches

Afternoon Tea Etiquette and Traditions

Greetings, handshakes and social kissing

Posture, Poise and Deportment

Body Language and First Impressions

Dress Codes: White Tie, Black Tie, Morning Dress